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Download Center
Download Request
Installation & Activation
Key Exchange

Operating Systems

2

Upgrade Windows Home to Professional
Windows Server version upgrade and activation

Server

2

Windows Server version upgrade and activation
Instructions for installing and activating Windows Server

Translations

2

Open Excel files with wrong character set
Translate a Product Description

Knowledge Base

10

Create a new article and translate it
Edit article
Import Installation Guide to Keys.Support
How to link the Installation Guide to the Download Center?
Download Link and Installatin Guide URL
How to link the Installation Guide for other languages?
Create a new Installation Guide
Translate an Installation Guide
How to update existing customer information including date of birth
Save hard drive space with DropBox

Office 365 internal

4

Setup Office 365 Email on iPhone or iPad
Setup Guide for Keys.Express Office 365
Open a shared mailbox in Office 365
Email out of Office replies

Magento Shop Manager

84

Update Product Price
Edit a Product
Localize a static content page
Add keys manually to one product
Manage Orders in Magento
Ship order (DVD/USB)
Import keys from .csv file for one product
Import product keys for different SKUs
Key Mixer Tool
FC send platform orders
Special Prices on products (sales, price plans)
Translate a Product Description
FC platform sale
Manage and Create Coupon Codes
Resend Invoice Email to Customer
Download the PDF Invoice
Access your invoices from Keys.Discount
Create invoice for customer
Manage FAQs on website
Create Credit Memo / cancel order
Return key to inventory
Create a Product Bundle
Access Keys.Express Webmail
Login as Customer
Enable Product for specific store views only
Manage Product images
Export Download Links
Invoice Number Prefix
Order Status – Order Workflow
Add Product Download Links
Add Installation Guide Link to Product
Add Installation Instructions to Product tab
Filter Orders by Country (store view)
Check IP address of a customer
Setup Download Links in Magento
Change product thumbnail for all store views
Change Sort order of Products in the Shop
Change Email signature in LiveAgent
Add animated .gif to Knowledge Base
Add Partner to Map
Add Store Contact Information
Cashback Coupons
Edit and translate KB articles
Banktransfer / Purchase on invoice
Mass generated coupon codes
Setup product category discount
Special Price calculations Bundles
Update Price List for Toppreise
Copy – Paste product descriptions
How to add Product Custom option and set default value ?
Update Customer Segment for Klaviyo Newsletter
Access Development Environment / Testing
Bootcamp 2022
Product description not showing on front end
Create a new Product in Magento 2
Correct Customer Setup
Set menu sort order on product
Find your Skype Invitation Link
Ticket Filter in LiveAgent
Shop Emails not being delivered
Limit allowed Quantities
Automatic customer order block
Kauf auf Rechnung geht nicht
Enable Pay by Invoice for customer
Menu Structure – grouping of products
Pay by Invoice orders
CZK to EUR conversion rate upcharge
Order Workflow Diagram Magento 2
Replace a product in a bundle
Change price plan of a customer
Create order from Magento Admin Backend
Error with searching in Backend
Import Download Links
KDM Write Product descriptions with ChatGPT
Product is not showing up in Menu
Create configurable product (group xD/zY)
Fix wrong URL for a product
FIX: product always in Out of Stock
FREE PRODUCT DAY SOP
Write a good short description
Manage important information on products
Order Block exemption for testing
Manage product attributes for configurable products

Magento Shop Users

6

Troubleshoot Shopping / reCAPTCHA Problems
Credit Card Payment
Register as B2B customer
How to update existing customer information including date of birth
Enable two-factor authentication (2FA) for shop customers
Join a Teams invitation as Guest

KD Shop Manager

1

Magento Mega Menu

Office Products

4

Office 2019 Pro Plus Retail Bound key used
Office Differences
Activate Microsoft 365 account
Clean old Office installations on MacOS / Office-reset for MacOS

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